Avast free forum is a site where users can ask questions about their antivirus software. It has a wide range of information of tutorials, as well as frequently asked questions. The site is easy to navigate and is updated regularly.
A major player within the security market, avast provides one of the best levels of customer service for its anti-virus software program. The support button for the company’s website its website and LAPTOP or COMPUTER application gives access to a helpful FAQ and discussion forums, as in addition to expert tech support should you encounter any issue.
The company also offers live chat support for customers who need immediate responses, an email ticketing system that allows for more in-depth queries and three 24-hour support lines that are located in the UK, Australia and the U.S. Its online knowledge base is not extensive, but provides support guides for all its products.
However, the customer service may not be perfect. PCMag and Hauptplatine conducted an avast free forum investigation jointly and discovered that the company shares data about its users’ locations as well as Internet Protocol addresses with third-party companies. This could lead to privacy concerns for a few. The paid plans don’t offer enough bonuses to justify the cost. The forum was recently hacked and hackers were able to obtain user names, usernames email addresses, as well as passwords that were hashed. Fortunately, payment information was not stolen. The company has stated that it will rebuild the forum using a faster and more secure platform. The company has a written policy on security that states it will not sell or share personal information with third parties without permission.